Plumbing FAQs Narangba
Most questions from Narangba homes come down to price, timing and who owns which pipe, so Plumbing Narangba answers them here in plain words. If your question is not listed, contact us or read about the business.
If we're late, $100 comes off your bill
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays
- Available 24/77 days a week, and same-day where we can
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
The pages for emergency plumbing, general plumbing, drainage and hot water cover each service in depth. Anything still unclear, ring (07) 3523 6428; we take calls from homes across the suburb every day.
Questions on Pricing and Booking
These four come up on almost every first call, usually before anyone mentions the actual fault.
Call (07) 3523 6428Do you charge a call-out fee?
No, every visit comes with $0 call-out fees, and there is no extra fee for nights, weekends or public holidays, so an after-hours emergency costs the same to look at as a weekday booking.
How is a job priced?
You get flat-rate pricing with no hidden fees, and the fixed quote lands in your hands before the job starts, so what you approve up front is what you pay at the end.
How can I pay for the job?
Yes, we take card or EFTPOS on the day once the job is wrapped up, or ask us about Fix now, pay later if you would rather settle it afterwards.
How do I book a plumber?
Ring (07) 3523 6428 with the address and what you can see, and we lock in a time, with same-day where we can for anything that will not keep waiting until tomorrow.
Questions on Our Services
A quick guide to what our plumbers turn up to, from a dripping mixer to a full hot water changeover.
Call (07) 3523 6428What general plumbing do you do?
Tap repairs, toilet repairs, bathroom and kitchen plumbing, leak detection and gas fitting are all covered, and our plumbers can work through several of them in a single booked visit.
Do you clear blocked drains?
Yes, blocked drains, sewers and stormwater lines are all part of the drainage work, and a CCTV drain inspection shows where the choke sits before anyone starts digging up the yard.
Can you fix hot water systems?
We repair and replace hot water systems, and with the average household at 3.1 people at the last census, a dead tank cuts hot water for the whole family at once.
Do you work on gas?
Yes, we hold licensed plumbing and gasfitting classes, so bayonet points, appliance connections and gas repairs are all within scope, and every job is done by a licensed plumber from our team.
Questions on Emergencies
When water is spreading or something smells wrong, these are the answers people need straight away.
Call (07) 3523 6428What counts as a plumbing emergency?
Water you cannot switch off, a pan spilling over, hot water gone entirely or any smell of gas, and those calls are taken 24/7, 7 days a week.
What should I do first in a burst pipe?
Turn the water off at the meter first, then call (07) 3523 6428 from anywhere safe, because stopping the flow at the meter limits the damage before one of our plumbers arrives.
What if I smell gas?
Leave the property straight away and call from outside, and do not flick switches or light flames, because any gas smell is a job for a licensed gasfitter only, under any circumstances.
Are you available on weekends?
Yes, we are available 24/7, 7 days a week, and an after-hours call costs no more than a weekday booking, so a spilling loo on a Sunday night gets the same response.
Questions on Local Conditions
Narangba mixes 1990s Valley estates with an acreage fringe, and that combination shapes the plumbing questions we hear.
Call (07) 3523 6428Who owns the pipes on my property?
Unitywater looks after the public sewer and water mains, while the pipes on your side of the connection are yours, so a choke in the private line out to the main is an owner job.
Are there septic lots in Narangba?
There are, because some acreage blocks out Callaghan Road still show a water connection with no sewer in Unitywater's records, so tanks and absorption trenches handle the waste out that way.
Does creek-side ground affect my drains?
It can, because the storm season drops most of the annual rainfall, and a gully trap set low near a creek line holds water until the downstream pits clear after a big cell.
Do older hot water systems fail often here?
They do, because the Valley estates from the 1990s have been through one round of tanks already, and the solar and heat-pump units that followed are now well past their warranty years.
