
Burst Pipes
Water pouring through a ceiling or soaking a wall cavity. This page walks you through shutting the meter off and what a repair involves once the flow has stopped.
Plumbing Narangba answers the jobs that cannot wait: ruptured flexi hoses, overflowing loos, hot water that has turned cold by morning and the smell of gas, throughout Narangba and the estates on both sides of the Bruce Highway.
If we're late, $100 comes off your bill

Most of what rings our phone sorts into four problems, and each one has a page with the first safe moves spelled out:
that is a burst pipe, and the meter tap comes first.
that is an overflowing toilet, and it needs isolating fast.
that is no hot water, and it is often one failed part.
that is a gas leak, and the first move is getting everyone outside.
Not sure which one you have? Ring (07) 3523 6428, describe what you can see, and we will point you to the right page while a Narangba plumber gets moving.

The housing stock explains most of our after-dark calls in this suburb.
Flexi hoses are the classic. Most homes here went up from the 1990s onward, and the flexible hoses feeding vanities, laundry tubs and cisterns in houses of that vintage are well past their replacement years.
One of those hoses letting go soaks carpet and floor coverings fast. Census figures put an average of 3.1 people under each roof, so a wet hallway stops the whole household's night, not just one person's shower.
A hose under a vanity or behind a laundry tub that has swollen or gone brittle is worth swapping before it bursts, not after. That is a booked job, and a small one.
Every page below spells out the problem, the checks you can safely do yourself, and what happens once our van pulls up:

Water pouring through a ceiling or soaking a wall cavity. This page walks you through shutting the meter off and what a repair involves once the flow has stopped.

When a pan fills above the bowl rim, the cause is usually a blockage down the line or faulty flush gear. This page covers the isolation steps and what clears it.

One storage or heat pump unit serves most homes here, so a single failure strands the whole household. This page sorts faults worth fixing from the ones that end a tank.

A smell of gas inside or near the house means everyone goes outside first, then calls for help from the footpath, because nobody should ever hunt for a gas leak alone.
$0 call-out fees, available 24/7, and same-day where we can.

The line is simple: if water is spreading, sewage is surfacing or gas is in the air, it is an emergency. A tap that drips or a sink that drains slowly can book ahead through general plumbing.
There are three make-safe moves worth knowing before anything ever goes wrong:
every house has a shut-off at or near the meter, and turning it there stops the flow from any burst pipe on the property side.
an isolation valve sits at the meter or on the appliance line, and if you can smell gas you should be outside, not reaching for it.
every storage tank and heat pump has an isolation tap on the cold inlet, which stops a weeping tank from flooding the laundry or the garage.
None of that takes the place of the call. It is what you do with the first few minutes while making it.

The other emergency pattern here comes off the map rather than out of the fittings.
Four creeks, four flood bands. Council flood maps lay high and medium risk bands along Burpengary, Sideling, Saltwater and Little Burpengary creeks, and a planning area sits beside each.
Hazard covers only a small share of the suburb, and storm tide never reaches this far inland.
Storm season loads the low end. Most of the year's rain arrives with the summer and autumn storms, going by the nearest published Bureau of Meteorology record at Redcliffe, so if your yard drains toward a creek line, that is when the low fixtures work hardest.
Overflow gully traps and stormwater pits near those lines can spill over until the downstream network clears. If your lowest fixture sits inside a flood band, that is worth knowing before the next cell rolls through.

Not every urgent call here is on a suburban block.
The acreage fringe runs on septic. Unitywater's connection records show water but no sewer on lots along Old Gympie Road, Mackie Road, Ferrier Road and Callaghan Road, which points to on-site systems across a sizeable slice of the suburb.
When a trench saturates or a pump quits, the signs reach the house as drains that slow together and ground that stays soggy. If the yard is turning boggy and every fixture has gone sluggish at once, ring us that day rather than sleeping on it.
Assessment beats guesswork. We can check the system, clear what is clearable and tell you plainly what comes next, but we will not diagnose a septic fault over the phone and hope for the best.

Call (07) 3523 6428 and walk us through what's going on in Narangba. A couple of quick questions help us bring the right parts the first time.

You see flat-rate pricing with no hidden fees before the work begins. Say yes and we start.

We shut the water or gas down first, fix what let go, then look over the nearby joins and fixtures while everything is still open, so nothing gets sealed up half-checked.

Card or EFTPOS on site once the job's finished, or ask about Fix now, pay later.

Every Narangba job comes with $0 call-out fees, and there's no extra cost for nights, weekends or public holidays.
We stand behind the work with our Fix-It-or-It's-Free guarantee (T&Cs apply), and if we're late, $100 comes off your bill.
Under QBCC No: 15024607, every job is done by a licensed plumber, and our labour carries a lifetime labour warranty.
We're licensed and insured, locally owned and operated, with flat-rate pricing.
An urgent job follows the same sequence as a booked visit, only compressed at the front.

Call (07) 3523 6428 and tell us what's going on. We're available 24/7, every job in Narangba comes with $0 call-out fees and flat-rate pricing, and the work is done under QBCC No: 15024607, with same-day where we can.
Current offers:
For the jobs that can wait a day or two, our drainage and hot water crews take those pages.
Yes, every time: get everyone outside first, ring (07) 3523 6428 from the footpath, and keep switches, flames and appliances untouched until one of our plumbers arrives on your Narangba street to check it.
Unitywater looks after the mains in the street and the sewer connection at the boundary, while every pipe on the property side of that point belongs to you, which is where our work happens.
Stop the water at the meter, move rugs and electronics clear of the wet, keep everyone away from anything powered that is soaked, then ring us and keep your phone close.
They can: council maps place flood bands along Burpengary, Sideling, Saltwater and Little Burpengary creeks, and a low gully trap near one of those lines can hold water back until the network downstream empties.
Yes, urgency changes nothing about the paperwork: the written figure reaches you before any tool leaves the van, and the number you approve holds firm whatever we uncover once the work is underway.
Ring (07) 3523 6428, tell us what has happened and the street you are on, and we will aim to have a plumber out the same day where we can, fixed quote first.